1. Acceptance of Terms
By creating an account with TheyEm Catering, you agree to these Terms & Conditions.
If you do not agree with any part of these terms, please do not register or use our services.
2. Account Registration
You agree to provide accurate, current, and complete information during registration.
You are responsible for maintaining the confidentiality of your account and for all activities
that occur under your account.
3. Bookings & Orders
All catering bookings and food package orders are subject to admin confirmation.
Payment is only required after your order or booking has been confirmed by our team.
Prices, availability, and delivery schedules are subject to change without prior notice.
4. Payments
We accept payments via GCash QR Ph (powered by PayMongo) and cash.
By submitting payment, you confirm that you are authorized to use the payment method provided.
Refunds, if applicable, will be processed according to our cancellation policy.
5. Cancellations & Refunds
Cancellation requests are subject to admin approval. A cancellation fee may apply depending
on the status of your order or booking at the time of the request. Approved refunds are
processed within 5–7 business days to your original payment method.
6. Privacy
Your personal information is collected and used solely for processing your orders,
bookings, and communication with our team. We do not sell or share your information with
third parties except as required to process payments (e.g., PayMongo).
7. Limitation of Liability
TheyEm Catering is not liable for any indirect, incidental, or consequential damages
arising from the use of our services, to the maximum extent permitted by law.
8. Changes to Terms
We reserve the right to update these Terms & Conditions at any time.
Continued use of our services after changes are posted constitutes acceptance of the updated terms.
9. Contact
For questions about these terms, contact us at
our contact page
or email hello@theyem.test.
